People.  Clarity.  Performance Unleashed.

Centauric helps clients zero in on people-related strategies and actions to realize business goals and agendas.

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Some Outcomes We've Created.

We help clients zero-in on people-related strategies and actions to realize business goals and agendas.

Bearing and Bamboo

New Hospital CEO.

A surgeon, who was leading a large cancer treatment center, was recruited to be the new CEO of one of the most recognized hospital / research centers in the country.

Culture Audit and Dialogue in Merging Banks.

A large foreign bank decided to purchase a US regional bank and combine it with another regional bank that they had acquired earlier. They needed to ensure that the merger was a success in terms of both economic synergy and brand equity.

Lawyers.

A prominent international law firm – recognized for its effective practice management and outstanding pro bono programs – received low marks for mid-level associate satisfaction. Leadership was concerned. This information would impact their ability to hire top talent and may put them at risk of losing some of their most important assets.

High-Flying Auditors.

A prominent audit firm moved a group of high-potential senior managers to its national office for intensive, on-the-job technical training. Typical of millennial employees, the program participants expressed concern that while they had an amazing opportunity to develop their technical expertise, they were missing out on a chance to develop other critical skills needed for account management and senior leadership roles.

 

New Hospital CEO.

A surgeon, who was leading a large cancer treatment center, was recruited to be the new CEO of one of the most recognized hospital / research centers in the country.

He called Centauric with a request:

“Help me decide if this is a good career move and if it is, work with me to make sure I am positioned for success.”

We knew that he would make the best decisions if he had the right data and people he trusted to challenge his thinking.

Centauric assisted this client by:

  • Identifying the questions he needed answered and the best possible ways to ask the questions, so that his position was strengthened and not compromised.
  • Garnering critical information from members of the Board and hospital leaders. We subsequently met and discussed our interview findings and considered a number of strategic choices that had emerged from our inquiry.
  • Reviewing his observations and conclusions.
  • Analyzing his assumptions and leaps
    of logic.
  • Discussing how he could capitalize on his strengths and compensate for his blind spots.

Together, we developed a strategy that balanced dealing with the departing CEO, engaging the Board, addressing the urgent need of staff for clarity, and understanding the organization before “showing his hand” and committing to significant changes.

Today this CEO has command of his challenges and has gained full support from the key players to pursue a bold agenda of transformation.

 

Culture Audit and
Dialogue in Merging Banks.

A large foreign bank decided to purchase a US regional bank and combine it with another regional bank that they had acquired earlier. They needed to ensure that the merger was a success in terms of both economic synergy and brand equity.

They asked Centauric to assess the compatibility of the two corporate and regional cultures, as well as identify how best to capitalize on opportunities and minimize risks associated with combining these organizations.

Centauric developed a two-pronged approach to data collection. First, 4000 employees in both banks were invited to complete a comprehensive culture audit questionnaire. We then launched a series of facilitated workshops in both banks to give people a chance to tell their stories, express their hopes and concerns and get involved in shaping the merger.

This approach generated useful data for bank leaders and gave people comfort that the parent organization was willing to listen and was concerned with integrating the banks in a thoughtful and sensitive manner.

Our findings lead to consensus on some issues and a need for further clarification and analysis on others. This began an iterative process of data-driven dialogue that eventually engaged the integration committee, the management committee and leaders throughout the organizations.

We facilitated staff and leadership in a productive dialogue about culture, highlighting areas of common ground that could serve as a foundation for the new bank. We identified hot buttons that needed to be addressed in carefully crafted communications, and emphasized how orientation and development programs for teams and leaders could accelerate cultural integration as the new organization took shape.

Through our Data Driven Achievement approach, leaders reported that they were able to address quickly and productively issues of culture that otherwise would have been ignored or avoided.

The new bank now reflects the best of its predecessors and is a hit with its customers.

 

Lawyers.

A prominent international law firm – recognized for its effective practice management and outstanding pro bono programs – received low marks for mid-level associate satisfaction. Leadership was concerned. This information would impact their ability to hire top talent and may put them at risk of losing some of their most important assets.

They called on Centauric to identify the issues and to recommend ways of improving the situation.

Centauric discouraged them from another anonymous survey, and instead suggested one-on-one interviews with a representative sample of associates and partners. These mettings would better identify a range of perspectives and ideas and enable us to evaluate the emotional state of the associate group.

Using our Data Driven Achievement approach, we met with the sponsoring leaders as soon as patterns started to emerge in our findings. The early discussions were aimed at engaging leaders in interpreting the data and shaping the direction of subsequent interviews. As the study progressed, more leaders were brought into the discussion until a clear set of actions was agreed upon and approved by the Chairman of the firm.

While a number of people used the occasion to vent their grievances, we also heard how much associates valued their relationships with mentors and practice groups. The two most important suggestions that emerged were to improve communication with these associates and provide them with guidance to help them manage their careers.

Early indicators are that improved communications and a well-conceived development program are having the desired impact.

 

High-Flying Auditors.

A prominent audit firm moved a group of high-potential senior managers to its national office for intensive, on-the-job technical training. Typical of millennial employees, the program participants expressed concern that while they had an amazing opportunity to develop their technical expertise, they were missing out on a chance to develop other critical skills needed for account management and senior leadership roles.

The partner responsible for the program asked Centauric to design a complementary development program to target non-technical skills for these high flyers.

Centauric began by meeting with the participants and asking them what they thought they were missing. We sent them out to meet with senior leaders and experienced account managers to identify success factors. The interviews fueled a dialogue about their strengths and weaknesses and what kind of assistance they needed.

We then designed a year-long program aimed at building self-awareness, refining emotional intelligence, managing personal brand, establishing and maintaining effective networks and enhancing business savvy. Our approach involved data-driven dialogue, on-the-job assignments, individual coaching, group discussions and the engaging of senior partners in providing insights and guidance. We were light on theory and heavy on concrete action and personal feedback.

The program was refined with participant input and has run for the past three years. Its impact has been significant in generating participant engagement with the firm, team functioning at national office, satisfaction with career choices and effectiveness in personal career management. Firm leaders report that participants demonstrate increased self-confidence and capability in dealing with senior executives. Every participant in the first cohort has been admitted into the partnership.
 
 

Our Services.

We develop capabilities, strengthen engagement and align organizational support through our integrated services.

Spring and Bamboo

FOR LEADERS

Perspective and Impact

  1. Impact assessment and coaching for leaders and their teams
  2. Leadership succession and transition planning
  3. Facilitating entry into new leadership roles
  4. Individual consultation on personal and cultural dynamics
  5. Board orientation and development

FOR PEOPLE

Capability, Engagement and Team Effectiveness

  1. Employee engagement evaluation and enhancement
  2. Capability audit and development for individuals and groups
  3. Change readiness assessment and acceleration
  4. Facilitating productive interactions
  5. Career-management support for individuals

FOR ORGANIZATIONS

Culture, Structure and Alignment

  1. Evaluate, create and maintain optimal organization and team culture
  2. Risk assessment for merging organizational cultures
  3. Communication effectiveness assessment and improvement
  4. Align organization systems and structure for targeted performance
  5. Internal and external brand alignment

Coaching.

Helping clients from Shanghai to New York, Centauric brings out the best in individuals and organizations at pivotal moments. When the right moves, with the right skills and attitude, make all the difference.

Clients seek our coaching services when they are:

  • Organizations that want to enhance the skills of their leaders and managers to better impact business performance
  • Leaders seeking to address their people's performance by constructively modifying behavior patterns to align with business objectives
  • Individuals who need an independent, unbiased perspective and/or counsel to help their personal impact and career advancement

We balance the science and art inherent in improving personal and business outcomes by creating a clear linkage between business strategy, personal impact and career advancement goals.

Our team of veteran coaches blends wide business experience and deep behavioral science credentials. We provide a more customized approach than large, process-driven firms and more bench-strength than solo practitioners to ensure a good fit between client and coach.

Our style is direct, candid and mutually inclusive. Our promise is to be transparent in how we apply the art and science of what we do, to achieve the business outcomes our clients need:

  • Each of us has deep behavioral science training combined with business savvy
  • We understand the complexity and impact of the systems in which people work
  • Our coaches are practical people who offer pragmatic solutions
  • Chemistry counts. We are committed to engaging the right coach with each of our clients — even if, on occasion, we have to adjust who will do the work
 

Our Approach

Our Approach

In our experience, data based decisions, experimentation and feedback are key success factors in enhancing performance. Whether you have a need, or would just like to discuss how to recognize where coaching services can help, our team is one phone call away.

Our Process.

Our style is direct, candid and mutually inclusive. Our promise is to be transparent in how we apply the science of what we do, to achieve the business outcomes you need.


Data-Driven Achievement
 

We call our approach Data-Driven Achievement. Since no two situations are identical, we have developed a method that is flexible and scalable to support our work with you – whether we are tackling individual leadership development or full-scale culture transformation.

We begin by clarifying your current situation and identifying what needs to happen to achieve your objectives. We help you define and gather the information that will be critical for success.

Through data analysis and dialogue, we work with you to evaluate your options and build an execution plan that will achieve targeted results. We help you monitor progress, evaluate intermediate outcomes and make course corrections. To complete the cycle, we focus on how you can leverage your achievements in the future.
 

We've Helped a Lot of People.

Centauric works with a range of organizations from startups to the Fortune 100. Our primary client expertise includes:

  • Professional Services (Big Four Accounting & Audit, Consulting, Law, Wealth Management, Engineering, and Marketing)
  • Financial Services (Major Banks, Asset Management, and Leasing)
  • Universities
  • Hospitals
  • Multinational Consumer Products


We value the privacy of our clients and so, in the interest of confidentiality; we choose not to publish their names on the web. We are happy to provide references and to discuss our relevant client experience with you.  Please contact us for a sample client list.

 


Pipes and Bamboo

 

About Centauric.

Chain and Bamboo

CEO's, Boards and senior leaders call on Centauric to help them bring out the best in their people and organizations as they face transformational challenges and opportunities.

Blending extensive behavioral science expertise and techniques with deep industry experience, our senior specialists work to develop capabilities, strengthen engagement and align organizational support.

We help unleash talent to drive the performance of your top and bottom lines by rapidly clarifying complex individual and organizational dynamics — translating understanding into action.

 

Dr. Tina Beranbaum

Tina specializes in generating solid data and useful metrics for effective decisions. Her skill in helping clients focus on mission critical facts and being clear about their assumptions and intentions has made her a valued addition to a number of senior executive management teams. Tina has demonstrated an ability to communicate behavioral science and human dynamics issues in ways that are understandable to technically oriented people.

Dr. Mitchell Shack

Mitch specializes in helping his clients address complex organizational dilemmas. His low-key style makes it easy for people to tell him what they really think. It also allows him to deliver messages to his executive clients in a very direct, practical and non-threatening way.

 

Dr. Tina Beranbaum

I earned my doctorate in Sociology with a focus on business ethics – researching how people’s previous and current experiences shape their decision-making and behavior when confronted with ethical dilemmas. Over the past 25 years, my career has taken me from a faculty position in the Industrial Relations Program at McGill University to conducting evaluations of large, national government social programs. Currently, I provide advice and assistance to senior executives concerning their impact and the human dynamics of their organizations.

I help clients focus on mission critical facts, engage them in productive dialogue, help them reach robust decisions and determine critical actions. They tell me that my ability to help them understand the complexity of human dynamics against the backdrop of transformation, as well as my focus on their success, has made me a valued and trusted advisor. Recent clients include C-suite executives in one of the world’s leading audit firms, a top U.S. law firm and an international private capital management company.

I have a strong commitment to using my professional skills to give back to the community. Some of my volunteer efforts include a term as president of a not-for-profit organization, pro bono evaluation of a capital campaign and work with a variety of community task forces. Currently, I am a member of a San Diego-based charitable foundation and am excited to be participating on a task force exploring the empowerment of teen girls.

In my spare time, I enjoy participating in book clubs, walking on the beach with my dog Daisy and, to the chagrin of my children, have signed up for my first paragliding adventure and am preparing to jump off the cliffs of Torrey Pines in La Jolla.

I am a member of the American Sociological Association section on Organizations, Occupations and Work.

 

Dr. Mitchell Shack

I earned my doctorate in Industrial / Organizational Psychology with a focus on achievement motivation, person perception and executive assessment. My ability to influence individual, group and organizational dynamics was further developed when I completed extensive postgraduate training at the world famous Gestalt Institute of Cleveland.

I have followed a career path that has included working as a university professor in an MBA program, serving as an in-house consultant for the Government of Canada, managing a national consulting portfolio as a partner with Deloitte and building Centauric, a boutique consultancy that specializes in helping CEO’s, Boards and senior leaders bring out the best in their people and organizations as they confront transformational challenges.

My behavioral science expertise and methods blend with my deep industry experience as I help clients to develop their leadership and functional capabilities, strengthen the engagement of their people and align organizational support. The result is leaders who are better able to focus on priorities and equipped to take actions that will realize business goals and agendas.

My extensive consulting career has brought me into contact with leaders in a number of industries ranging from local technology start-ups to global Fortune 100 firms. I consider providing pro bono services to non-profit organizations in Canada and the United States as an important part of my work. My most gratifying assignment to date has been working with the senior managers for the UN High Commissioner for Refugees in Asia.

Clients appreciate my ability to quickly understand complexity, explain concepts simply and deftly manage interpersonal dynamics. Clients tell me they trust my counsel and appreciate the safety I provide when navigating risky or difficult situations. My low-key style makes it easy for people to tell me what they really think and allows me to deliver tough messages to my executive clients in a very direct, practical way.

I am a member of the Society of Industrial and Organizational Psychologists in both Canada and in the United States.

After raising money for a local charity by participating in a long distance bicycle ride, I have become an avid cyclist.

 
 

Contact Centauric.

We created Centauric for three reasons:

  1. We enjoy bringing out the best in people and organizations, especially in challenging situations.
  2. We are most effective when we work directly with our clients rather than through junior consultants.
  3. Together, we offer a unique blend of complementary skills and styles and coalesce around a strong set of shared values.

Phone:

858 366 4824

Email:

Dr. Tina Beranbaum [Download vcard]
Dr. Mitchell Shack [Download vcard]

Head Office:

8070 La Jolla Shores Drive, Suite 429
La Jolla, CA 92037

 

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