Conflict is a natural part of organizational dynamics. A well-managed conflict can lead to innovation, increased understanding, and stronger relationships among team members.
We help organizations adopt a proactive and constructive approach to conflict management, enabling a healthier and more productive work environment.
Our team works with your leaders and team members to depersonalize conflict, clarify differences and adopt a resolution framework that contributes to positive outcomes.
How it Works
Whether we are supporting two individuals or a group of people with different perspectives and priorities, we employ a framework that includes the following steps:
Recognize and acknowledge the conflict
Clarify the underlying tensions and their causes
Promote open and honest communication among the parties involved
Apply the Polarity Mapping Process to support collaboration and resolution
Monitor and evaluate outcomes
Encourage individuals and teams to reflect on conflicts and identify lessons learned to promote a culture of continuous improvement
If you are seeking an opportunity to develop or continue to develop as a leader from both an awareness standpoint as well as a tactical strategies and tools for how you can go about making change, this meets a nice middle ground. If you’re looking to grow as a leader from relationships formed outside of your organization in a structured way, this delivers that and is incredibly valuable.
– Stephanie Morgan, Design Institute for Health
Whether it’s an individual who has a dilemma, a team that needs to up its game, or an organization facing challenges, Centauric experts are here to help you succeed with personalized services and practical solutions.
– Anthony Perrone, Northwestern Mutual Insurance Company
I’m consistently studying leadership, and there were definitely tools and perspectives in here that I haven’t come across before. This is without a doubt, very much worth the time and investment. The material is super beneficial for anyone ranging from a new manager up to an executive level.
– Caitlin Stone, Activist Artists Management
We would have moved directly into action but it was great to have Centauric with us to help us make the path, find what projects were most important and helped us challenge our assumptions.
– Vicki Poponi, VP Honda Consumer Journey Experience
I really liked the simplicity of the framework. Streamlined but powerful. The facilitators were very likable, articulate and created a sense of camaraderie even in a virtual group. The framework that they present is different from other leadership programs in that it’s simple, easy to implement and it’s effective. As a leader, that’s what you’re looking for, and I think the program accomplished that.
– Greg Barrett, CIRE Equity